Case studies
Three pieces of work, with the numbers we can check. Where there is no number yet, we say so.
Madar OS runs TSB Labs
A small company has the work of a sales team, an operations team and a support desk, and none of the salaries. Madar OS is the software we built for that. TSB Labs runs on it every day, so we know which parts work on their own and which still need a person.
It keeps one record of the business, with 47 specialist roles that each handle a kind of job. Anything sensitive, such as sending an email or making a payment, waits for a person to approve it first.
What runs on its own
A nightly backup is tested by loading it into a spare database, so the live one is never touched.
The numbers
Luqma: surplus food at the end of the day
Restaurants and cafes throw away food that was good an hour earlier, and customers would buy it at a discount. Marketplaces that charge a commission on discounted stock, or need new hardware at the counter, lose the venue in the first week. Luqma is designed with no commission for venues and nothing for a cashier to learn.
What exists
A customer app in public preview, with sample venues, not real offers.
What is not built
The venue screen where venues list their own stock, the admin screen, and payments.
No real venue lists on it yet, so we publish no user or sales figures. A number without something to compare it to is decoration.
Technology advisor to a platform business in Oman
We are technology advisor to a platform business in Oman, scoping the architecture and security for its customer apps, an operations console and an encrypted data room.
We cannot describe their product. We can describe how we work, and that part carries over to any project.
- Security is a named programme with a fixed set of mandatory controls, because it is the one thing you cannot add after launch.
- Hosting options are compared on three year total cost.
- Supplier quotes are checked line by line.
- Acceptance is a demonstration: a customer books, a job is completed, payment is taken.